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Technical Support

Technical support such as email support,hotline support, remote support and onsite support are available for customer subject to a valid support contract

Normal Support Hour:

9:00am - 18:00, Monday to Friday, exclude Hong Kong Public Holiday

Non-office hour support:
7x24

Support Contact:

  • Hotline : +852 81022672
  • Email    : support@udshk.com


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    Product Knowledge Base

    Customer can use the following link to direct access the product knowledge base.

     

    http://kb.fortinet.com/kb/microsites/microsite.do

     

    http://support.lumension.com/scripts/rightnow.cfg/php.exe/enduser/std_alp.php


        

    http://www.symantec.com/business/theme.jsp?themeid=pgp

     

    http://c3.safenet-inc.com/search.asp

     

    http://www.sophos.com/support/

    http://http://www.aerohive.com/support/support-overview



    http://www.novell.com/support/microsites/microsite.do


    http://splunk-base.splunk.com/answers/